Terms & Conditions
| | Help Desk e-mail: Help Desk
Phone: +1 800.661.8153 (toll free) • +1 403.250.3790 (local) (M-F, 8am - 5pm MNT) •
Fax: +1 403.291.5397 • #14, 3515 - 27th Street N.E. Calgary, AB, Canada T1Y 5E4 |
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Security by  and 
brite-lite.com uses the latest encryption technology to protect your credit card information.
You may also print your order
for fax or mail in, or call 1.403.250.3790. or 1.800.661.8153 (toll free)
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Payment
Credit Cards - We accept the major credit cards including, Visa, MasterCard, and American Express. There is no surcharge for
using your credit card to make purchases with brite-lite.com. Please be sure to provide your exact billing address and telephone
number-the address and phone number your credit card bank has on file for you. We only ship to your Credit Card Statement Address for security reasons. Incorrect information will cause a delay in
processing your order and may cancel your order.
Off-Line -You may also order off-line
and make payment by check or money order (Canadian funds) by printing a completed order form and sending to the above address.
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Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that brite-lite.com is not responsible for the operation of or content located on or through any such site.
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Privacy
Brite-Lite is firmly commited to preserving your privacy. brite-lite.com does not
sell, give or rent the names and addresses of our customers to third parties.
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Shipping
brite-lite.com utilizes least cost shipping methods such as UPS and the Postal Service.
Orders are shipped within 7 business days or less. We will notify you of any exceptions. brite-lite.com does not ship on Saturday or Sunday.
Due to shipper restrictions we cannot deliver to P.O. Boxes. All Shipments are subject to stock availability.
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Guarantee & Returns
We guarantee your satisfaction. You may return items within 30 days of delivery in re-sellable condition and in its original packaging
to the address above after you receive a Return Merchandise Authorization number (RMA). You will receive a credit (less shipping and handling charges which are not refundable) for your return upon inspection. If you find that the product is defective, email us at defective for AUTHORIZATION to return product for replacement. For questions about a return, email us at: Request for Return. No returns, of any type, will be accepted
without an RMA number. The RMA number is good for only one (1) item and must match the product authorized for return. RMA
numbers are valid for 10 business days and all returns must be received within 10 business days of obtaining the RMA number.
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Damage
All shipments must be claimed against the carrier if they incur damage during shipping and reported to us via email: damage within 3 days
of receipt. Always inspect shipments immediately upon receipt.
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